ICC Sydney hosts industry update with PCOs from around the nation
An open forum, the event provided an opportunity for ICC Sydney to update a diverse range of PCOs on key business developments spanning event planning, food and beverage, audio visual, technology and its multi-streamed Legacy Program.
“Together with PCOs, we see our success as a direct link to our clients’ success,” said ICC Sydney CEO Geoff Donaghy.
“Alongside our stand-out facilities, the support of PCOs and our people resulted in a delegate satisfaction rating of 95 per cent and client satisfaction rating of 93 per cent in 2017 and we are aiming to continue these high rankings in 2018.”
The Association Specialists managing director Francis Child said the ICC Sydney team has shown a willingness to meet clients’ expectations since it opened.
“The roundtable provided a fantastic opportunity to gain further insight into the venue’s capabilities and vision, further boosting our confidence in recommending ICC Sydney to any client,” she said.
Arinex CEO Tamara Kavalec also congratulated ICC Sydney on its efforts to generate new business concepts and raise the bar with the delivery of its Legacy Program.
“In our rapidly evolving industry, it is more important than ever to consider the social and environmental impact of the events we create,” she said. “ICC Sydney has developed a best-in-class approach which not only gives clients the ability to connect with local organisations and businesses, beyond traditional beneficiaries, but is also measurable, from working with First Nation businesses or local entrepreneurs and startups, to calculating the ecological impact of events.”
Donaghy said following the success of this year’s event they looked forward to hosting an annual PCO Roundtable.